Home / FAQ
How soon can we get a reply after we send you an inquiry?

In working days, we will reply to you within 12 hours after receiving the inquiry.

Are you a direct manufacturer or a trading company?

We have our won foundries and one processing plant. At the same time, we also have our own international trade department. We produce and sell ourselves.

What products can you provide?

We mainly produce high-quality acrylic bathtubs, including adult massage bathtubs, adult spa swimming pools, baby spa bathtub, baby spa swimming pools, water bike bathtubs, and pet spa bathtub, etc.

What application fields are your products mainly involved in?

Our products are almost the applicable fields of outdoor, indoor, bathroom and the bathing place.

Can you make customized products?

Yes, we can make customized products. We develop and produce products based on drawings or samples provided by customers.

What is the production capacity of your company?

We have factory area: 10,000 square meters, number of workers 100,  high performance new energy-saving and environmentally-friendly investment casting production lines, including a fully automatic shell lining line and  natural gas heat treatment lines which annual output: 1,500 units.

How many employees does your company have, and how many technicians are there?

The company currently has more than 100 employees, including more than 20 professional and technical personnel.

How does your company guarantee product quality?

First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards; Then, we have advanced and complete top inspection equipment in the industry: spectrum analyzer, metallographic microscope, universal tensile testing machine, low temperature impact testing machine, X-ray flaw detector, magnetic particle flaw detector, ultrasonic flaw detector, three-coordinate measuring instrument, Image measuring instrument, etc. The above-mentioned equipment can fully guarantee to provide customers with high-precision final castings, and at the same time can ensure that customers can meet all-round testing requirements for materials, such as physical and chemical properties, non-destructive testing, and high-precision geometric size testing.

What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.

How are the goods delivered to customers?

Usually we ship by sea, because we are in Ningbo, and we are only 35 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer's  cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.

Where are your goods mainly exported to?

Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.